Terms and Conditions – superflowyo.com

Welcome to Super Flow Yo.

These terms and conditions outline the rules and regulations for the use of Super Flow Yo ‘s website, superflowyo.com, and any other related agreement.

Super Flow Yo is located in: Oak Park, IL, 60302, USA.

By accessing superflowyo.com we assume you accept these terms and conditions in full. Do not continue to use superflowyo.com if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: Purchaser, Client, User, You and Your refers to you, the person accessing this website and accepting the Company’s terms and conditions. The Company, Ourselves, We, Our and Us, refers to our Company, Super Flow Yo. Party, Parties, or Us, refers to both the Client and ourselves, or either the Client or ourselves.

All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of Illinois, USA.

Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Please note that some provisions may only apply to certain categories of users. In particular, certain provisions may only apply to consumers or to those users that do not qualify as consumers. Such limitations are always explicitly mentioned within each affected clause. In the absence of any such mention, clauses apply to all users.

Cookies

We employ the use of cookies. By using superflowyo.com’s website you consent to the use of cookies in accordance with superflowyo.com’s privacy policy. Most of the modern day interactive websites use cookies to enable us to retrieve necessary user details for each visit.

Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our partners that provide shipping and payment services, may also use cookies.

License

Unless otherwise stated, superflowyo.com owns the intellectual property rights for all material and products on superflowyo.com.

All intellectual property rights are reserved. You may view and/or print pages from https://superflowyo.com/ for your own personal use subject to restrictions set in these terms and conditions.

You must not:

Republish material or products https://superflowyo.com/.
Sell, rent or sub-license material or products from https://superflowyo.com/.
Reproduce, duplicate or copy material or products from https://superflowyo.com/.
Redistribute content or products from superflowyo.com (unless content is specifically made for redistribution).

Terms and Conditions of Sale

To place orders Superflowyo.com, you confirm the following:

You must be 18 years or older to use purchase from superflowyo.com. Minors under 18 and at least 13 years of age are only permitted to purchase on superflowyo.com under the guidance of a parent or legal guardian with their appropriate permission and under their direct supervision. Children under 13 years are not permitted to purchase on superflowyo.com. You are responsible for any and all account activity conducted by a minor on your account.
you are not in a country under a U.S. government embargo or designated as a “terrorist-supporting” country;
you are not on any U.S. government list of prohibited or restricted parties.

Account registration

To purchase on superflowyo.com, you may register or create an account by providing complete and truthful information. You can also purchase on superflowyo.com without an account.

You are responsible for keeping your login details confidential and must choose passwords that meet the highest standards of strength as allowed by our website.

By registering, you agree to take full responsibility for all activities under your username and password.

You must immediately inform us using the contact details in this document if you believe your personal information, account, or login details have been violated, disclosed, or stolen.

Conditions for account registration

Registration of accounts on our website is subject to the conditions outlined below. By registering, you agree to meet such conditions.

It is not permitted to register accounts by bots or any other automated methods;
You must register only one account, unless otherwise specified;
Your account must not be shared with other persons unless otherwise specified.

Account termination

You can close your account anytime by contacting us at the contact details provided in this document, or taking any other available action to do so on superflowyo.com

Account suspension and deletion

We reserve the right to suspend or delete your account at any time and without notice if we find it inappropriate, offensive, or in violation of these terms.

Suspending or deleting accounts does not entitle you to claim for any compensation, damages, or reimbursement.

The suspension or deletion of accounts due to causes attributable to you does not exempt you from paying any applicable fees or prices.

Access to external resources

Through superflowyo.com, you may access external resources provided by third parties. You acknowledge and accept that we have no control over these resources and are not responsible for their content or availability.

Conditions for third-party resources, including any rights granted in their content, are governed by those third parties’ terms and conditions or by applicable law.

Acceptable use

superflowyo.com may only be used within the scope of what is provided for, under these terms and applicable law.

You are solely responsible for ensuring your use of superflowyo.com does not violate any laws, regulations, or third-party rights.

We reserve the right to protect our interests by denying you access to superflowyo.com, terminating contracts, and reporting any misconduct to the appropriate authorities if you are involved in or suspected of the following:

violating laws, regulations, or these terms;
infringing on third-party rights;
significantly impairing our legitimate interests;
offending us or any third party.

Paid products

Superflowyo.com products require payment. Details about fees, duration, and conditions are described below and in the dedicated sections of our website.

Product description

Prices, descriptions, and availability of products are detailed in the relevant sections of our website and may change without notice.

Although we strive for accuracy in presenting products on superflowyo.com, representations (including graphics, images, colors, and sounds) are for reference only and may not guarantee the characteristics of the purchased product.

The specific characteristics of the chosen product are outlined during the purchasing process.

Purchasing process

Every action taken from selecting a product to submitting the order is part of the purchasing process.

Products on superflowyo.com may be purchased by taking the actions of adding a product to the cart, specifying its quantity, then proceeding to checkout where shipping and payment choices are made and after confirming accuracy proceeding with placing the order. Superflowyo.com fulfills the order, packages and ships it to the customer.

Customers may contact superflowyo.com directly through the contact us form or support@superflowyo.com to inquire about making purchases that the website functionality or product availability can’t accommodate. Such inquiries do constitute an actual order.

Order submission

When you place an order, the following apply:

submitting an order determines the contract conclusion and obligates you to pay the specified price, taxes, and any additional fees and shipping expenses outlined on the order page;
if the purchased product requires action from you, such as providing personal information or specific requests, submitting the order means you agree to cooperate accordingly;
after submitting the order, you will receive a receipt confirming that the order has been received.

All communications regarding the purchasing process will be sent to the email address you provided.

Prices

Our product pricing includes shipping costs, but does not include any taxes. We are located in Oak Park, IL, USA and will display any sales tax during checkout if such tax is required by law.

During checkout and before order submission, you will see all charges, including any fees, and taxes.

Methods of payment

Details about accepted payment methods are provided during the purchasing process.

Certain payment methods might have additional conditions or fees. In these cases, more information can be found in the related section of superflowyo.com.

Online orders processed on superflowyo.com accept forms of payment that are enabled using a third-party payment processor, we configure the service to allow payment by multiple methods, which are displayed during checkout.

Customers may contact superflowyo.com directly through the contact us form or support@superflowyo.com to inquire about making a purchase using a payment method that the website functionality can’t accommodate. Such inquiries do constitute an actual order.

Retention of product ownership

Until payment of the total purchase price is received by us, any products ordered will not become your property.

Delivery

Products are delivered to the address provided by you and in the manner outlined in the order summary.

Upon delivery, please check the content and report any issues promptly using the contact details provided in this document or as outlined in the delivery note. If the parcel appears visibly damaged, you may refuse to accept it.

Goods are delivered to the following countries: USA

Expected delivery times are outlined on superflowyo.com and during the purchasing process. Actual delivery times will be communicated to the customer with shipping status emails sent to the email address the customer provided at checkout.

Failed delivery

We are not liable for delivery errors due to incorrect or incomplete information provided by you during the purchasing process nor for any damage or delays after delivery to a carrier organized by you and not offered or recommended by us.

If the goods are not received or collected at the time or within the period specified, they will be returned to us. We will contact you to schedule a second delivery attempt or to agree on a future course of action.

Unless otherwise agreed, each delivery attempt after the second one will be at your expense.

Returns and Refunds

Satisfaction Guarantee:

If the purchaser of any superflowyo.com product is dis-satisfied for whatever reason, superflowyo.com will refund the purchase price and any taxes paid upon receipt of the product and confirmation it is in like-new condition within 30 days of purchase. The purchaser will be responsible for all shipping expenses. Please contact us through the form on superflowyo.com/contact/ or by email: support@superflowyo.com to request a RA# (Return Authorization Number), and get the instructions to return the product.

1 Year Super Flow Warranty on Flyers, LED marbles, Tubes, and Zorbits:

Thank you for your patience when one of our products breaks or doesn’t work as it should. If our Flyers, LED marbles, Tubes, and Zorbits break under normal use, superflowyo.com will work with the purchaser to fix or replace the product at the expense of superflowyo.com, within 1 year of purchase. We will ask for photographic or video proof of the problem and will work with the purchaser to self-fix the problem if possible before replacing or refunding the product. We want our customers to have a good experience with our products and Super Flow Yo, we will be fair with you, thank you for being fair with us.

LIABILITY AND INDEMNIFICATION

Disclaimer of warranties

Our website is provided on an “as is” and “as available” basis. When you use superflowyo.com or any Super Flow Yo products, you are doing so at your own risk. Please keep in mind that any advice or information you receive from us or through our service does not create any warranties beyond what we have explicitly stated here.

Additionally, while we strive to provide accurate and reliable content, we cannot guarantee that it is always going to be the case. We do not guarantee that the website service will always meet your requirements or be available when you need it. There might be interruptions, or it might not function correctly due to factors beyond our control. While we do our best to keep everything running smoothly, we cannot ensure that the service will be free of harmful elements like viruses. If you choose to download any content from our service, you are assuming the risk, and we are not responsible for any damage it might cause to your devices or data.

We do not endorse or guarantee any products or services advertised through our service or any links we provide. We are not involved in any transactions between you and third-party providers, so any interactions or agreements you make with them are solely your responsibility.

Our service might not always be accessible or may not work correctly with your web browser, mobile device, or operating system. While we strive to provide a seamless experience, we cannot guarantee it in every situation. As such, we want to clarify that we cannot be held responsible for any perceived or actual damages that result from issues related to the content, operation, or use of our service.

While we may have certain exclusions and limitations in our agreement, these may not apply to you depending on the laws of your jurisdiction. Federal law, as well as laws in some states and other jurisdictions, may offer protections that supersede our disclaimers and exclusions. This means that you may have specific legal rights that are not affected by our agreement. It is essential to understand your rights, as they may vary from state to state or country to country. We want to emphasize that any disclaimers or exclusions in our agreement will only be enforced to the extent permitted by applicable law.

Limitation of liability

To the maximum extent permitted by applicable law, in no event shall we, along with our subsidiaries, affiliates, officers, directors, agents, partners, suppliers, or employees, be liable for:

any indirect, punitive, incidental, special, consequential, or exemplary damages arising from or related to your use of, or inability to use, the service. This includes damages for loss of profits, goodwill, use, data, or other intangible losses;
any damage, loss, or injury resulting from hacking, tampering, or unauthorized access to your account or the information within it;
errors, mistakes, or inaccuracies in the content provided;
personal injury or property damage resulting from your use of the website service;
unauthorized access to our secure servers or personal information stored therein;
interruption or cessation of transmission to or from the service;
bugs, viruses, trojan horses, or similar harmful elements transmitted through the service;
errors or omissions in any content posted, transmitted, or made available through the service;
defamatory, offensive, or illegal conduct of any user or third party. Our liability is limited to the amount you have paid us in the preceding 12 months.

This limitation of liability section will apply to the fullest extent permitted by law in the applicable jurisdiction whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if you have been advised of the possibility of such damage.

Please note that in some jurisdictions, the exclusion or limitation of incidental or consequential damages may not be allowed. This means that these limitations or exclusions might not apply to you. You have specific legal rights, which may vary depending on your jurisdiction. The disclaimers, exclusions, and limitations of liability outlined here may not apply to the extent prohibited by applicable law.

Indemnification

By using and accessing the service, you agree to defend, indemnify, and hold us, our subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers, and employees harmless from any claims, damages, losses, liabilities, costs, or expenses, including legal fees, arising from:

your use of the website service, including any data or content you transmit or receive;
your violation of these terms, including any breach of representations and warranties;
your violation of third-party rights, such as privacy or intellectual property rights;
your violation of statutory laws, rules, or regulations;
any content submitted from your account, including third-party access using username, password, or other security measures, including misleading, false, or inaccurate information;
your intentional misconduct; or
any statutory provision by you or your affiliates, officers, directors, agents, co-branders, partners, suppliers, and employees to the extent permitted by law.

COMMON PROVISIONS

No waiver

Our failure to assert any right or provision under these terms does not waive that right or provision. No waiver will constitute a continuing waiver of such term or any other term.

Service interruption

To maintain the best service level, we reserve the right to interrupt the service for maintenance, updates, or other changes, with appropriate notification.

We may suspend or discontinue the service within legal limits. If discontinued, we will assist you in withdrawing personal data and respect your rights regarding continued product use and compensation under applicable law.

The service may be unavailable due to events beyond our reasonable control, such as infrastructure breakdowns or blackouts.

Privacy policy

For information on the use of personal data, you can refer to our superflowyo.com’s privacy policy.

Changes to the terms

We reserve the right to modify these terms at any time, informing you of any changes.

Such changes will only affect the relationship with you from the date communicated onwards.

Your continued use of the service will signify your acceptance of the revised terms. If you do not wish to be bound by the changes, you must stop using the service and terminate the agreement.

The applicable previous version will govern the relationship prior to your acceptance. You can obtain any previous version from us.

If legally required, we will notify you in advance of when the modified terms will take effect.

Assignment of contract

We reserve the right to transfer, assign, dispose of by novation, or subcontract any or all rights or obligations under these terms, considering your legitimate interests. Provisions about changes to these terms will apply accordingly.

You cannot assign or transfer your rights or obligations under these terms without our written permission.

Severability

Invalidity or unenforceability of any provision under applicable law will not affect the validity of other provisions, which will remain in full force and effect.

Any invalid or unenforceable provision will be interpreted to the extent reasonably required to render it valid, enforceable, and consistent with its original intent. This document constitutes the entire agreement between you and us and supersede all other communications, including but not limited to prior agreements concerning such subject matter, to the fullest extent permitted by law.

Governing law

These terms are governed by the law of the place where we are based in Illinois, USA, as outlined in the relevant section of this document, without regard to conflict of laws principles.

Prevalence of national law

However, regardless of the above, if the law of the country that you are based on provides for higher applicable consumer protection standards, such higher standards will prevail.

Venue of jurisdiction

The jurisdiction over any controversy related to these terms lies with the courts of the place where we are based in Illinois, USA, as outlined in the relevant section of this document.

Surviving provisions

Our agreement will continue in effect until it is terminated by either superflowyo.com or you. Upon termination, the provisions contained in this document that by their context are intended to survive termination or expiration will survive, including but not limited to the following:

your grant of licenses under this document will survive indefinitely;
your indemnification obligations will survive for a period of five years from the date of termination;
the disclaimer of warranties and representations, and the stipulations under the section containing indemnity and limitation of liability provisions, will survive indefinitely.